How to Handle Extra Work and Reviews in WP Sell Services
Video 2 of 3 · 1:33 · captions included
How to handle extra work and reviews in WP Sell Services. Use Send quote to buyer on an order in progress, see Extra work awaiting buyer payment, answer a Quote for extra work as a buyer with accept and pay or Decline, and answer buyers with Post Reply.
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Transcript
Orders do not always go to plan. When a job grows, you can quote the extra work, and a buyer can accept or decline it. You can also answer every review. Here is how. You need a site running the free WP Sell Services plugin. It takes about three minutes. There are three steps. Quote extra work. Answer a quote. Reply to a review. Step one. Quote extra work. On an order in progress, a seller sees Need to quote extra work. Send quote to buyer opens the quote form. Once a quote is sent, the order shows Extra work awaiting buyer payment, until the buyer decides. It is not sent from here. Step two. Answer a quote. Now as the buyer, Owen. His order shows a Quote for extra work. He can accept and pay, and the order gains the days and the price. Decline turns it down. Neither is clicked here. Step three. Reply to a review. Back as the seller, Priya. Reviews lists what buyers wrote. Post Reply answers a review in public. A calm, helpful reply shows buyers how you work. It is not clicked here. That is all three. Extra work quoted, a quote answered, and a review replied to. Extra work, handled. Next in this series: Find and hire the right service.