Seller Levels
WP Sell Services uses a three-tier auto-calculated level system plus one admin-only tier. As vendors complete more orders and earn better ratings, they advance through the levels and earn visible badges.
The Seller Levels
New Seller
Every vendor starts here. There are no requirements -- just register and you are in. You can create services, receive orders, and access the full vendor dashboard.
Rising Seller
You have proven yourself as a reliable vendor.
| What You Need | Minimum |
|---|---|
| Completed Orders | 5 |
| Average Rating | 4.0 stars |
| Total Reviews | 3 |
| Response Rate | 80% |
| On-Time Delivery Rate | 80% |
| Days Active | 30 |
Typical timeline: 2-4 weeks of active selling.
Top Rated
You have built a strong track record of quality and consistency.
| What You Need | Minimum |
|---|---|
| Completed Orders | 25 |
| Average Rating | 4.7 stars |
| Total Reviews | 10 |
| Response Rate | 90% |
| On-Time Delivery Rate | 90% |
| Days Active | 90 |
Typical timeline: 2-4 months of active selling.
Pro Seller (Admin-Granted Only)
This level cannot be earned through automatic calculation. It is granted exclusively by an admin to recognize exceptional vendors. Pro Seller status persists until the admin removes it.
How Levels Are Calculated
The system checks every vendor's stats daily and compares them against the criteria for New Seller, Rising Seller, and Top Rated. You must meet all requirements for a level to advance -- not just some of them. Pro Seller is not part of the automatic calculation -- it is assigned by an admin.
Here is what each metric measures:
- Completed Orders -- The total number of orders you have successfully delivered.
- Average Rating -- The average star rating across all your approved reviews.
- Total Reviews -- How many reviews buyers have left for you.
- Response Rate -- How consistently you reply to buyer messages.
- On-Time Delivery Rate -- The percentage of orders you delivered before the deadline.
- Days Active -- How many days since you registered as a vendor.
Automatic Upgrades
You do not need to apply or request a level-up. The system runs a daily check and upgrades your level automatically when you meet all the criteria for New Seller, Rising Seller, or Top Rated. You will receive an email notification when your level changes, and your badge updates across the entire marketplace. Pro Seller cannot be earned automatically -- only an admin can grant it.
What Higher Levels Get You
As you climb the levels, you unlock real benefits:
- Visible badge -- Your seller level badge appears on your profile, your services, and in search results. Buyers see it everywhere.
- Better search ranking -- Higher-level sellers appear more prominently in search results.
- Increased buyer trust -- Badges signal reliability and quality, leading to higher conversion rates.
- Lower commission rates -- With the Tiered Commission feature [PRO], admins can set lower platform fees for higher-level sellers.
Tracking Your Progress
Your current seller level and progress are displayed on your public vendor profile. For each requirement, you can see:
- Your current value
- The target threshold
- Your progress percentage
- Whether you have met it or not
This makes it easy to identify what you need to work on to reach the next level.
Staying at Your Level
Your level is recalculated daily. If your stats drop below the requirements (for example, your rating falls below the threshold), your level may be adjusted downward. The best way to maintain your level is to keep delivering quality work, responding promptly, and meeting deadlines.
Tips for Advancing
To reach Rising Seller: Focus on completing your first 5 orders with great quality. Respond to messages quickly and deliver on time. Ask satisfied buyers to leave reviews.
To reach Top Rated: Scale up while maintaining quality. Check messages multiple times a day to keep your response rate above 90%. Be meticulous about deadlines. Aim for 5-star ratings, near-instant responses, and flawless on-time delivery.
Admin Level Management
Admins can manually adjust a vendor's seller level from Sell Services > Vendors. This is also the only way to grant or remove Pro Seller status. For the auto-calculated levels (New Seller, Rising Seller, Top Rated), manual changes persist until the next daily automatic assessment.